Heuristic audit
We review your interface against recognised usability criteria to spot obstacles: navigation, readability, system feedback, consistency.
User testing
We watch real users perform the key tasks on your site. What they do, hesitate over or fail to understand guides our conclusions.
Recommendations
Each issue is qualified and prioritised by impact and effort to fix. You know where to start and what will bring the most. An accessibility audit complements the usability audit: see Accessibility.
Deliverables
Illustrated audit report, test summary and prioritised action plan, presented in a debrief.